Our 1-Year Workmanship Warranty
Every installation we complete is covered by a one-year workmanship warranty. In plain words: if something we installed fails because of how we installed it, we come back and make it right.
What the warranty covers
Workmanship: the quality of the installation itself. Tile that was set, grouted, and sealed by our crew; LVP and hardwood we installed; waterproofing we built; heated-floor cable we placed. If a defect traces back to the way the work was done, the correction is on us for one year from completion.
What is covered separately
The products themselves carry their manufacturers' warranties, which are separate from ours and often longer. A plank with a factory defect, a tile with a glaze flaw, or a thermostat that fails is a manufacturer claim, and we help you identify which one applies. Damage from misuse, accidents, or changes made by others after we finish is not workmanship.
Where the warranty is written down
The warranty appears on your written estimate, which itemizes the work before you commit. A 30% deposit holds your dates; the warranty starts when the work is completed and walked through with you.
How to make a claim
Call (404) 747-8242 or email contact@fctilega.com, describe what you are seeing, and photos help. We will take a look and, if it is workmanship, schedule the correction. You will always get a straight answer about whether something is our work, the product, or normal wear.
First Choice Tile LLC is licensed and insured, serving metro Atlanta since 2013.
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